Textbook Refund Policy

BYU thanks you for purchasing your course materials at the BYU Store

Keep all receipts-All Semester!

100% Full Refund: through Friday May 3, 2015,   9:00 p.m.

80% Partial Refund: through Monday, May 6, 2015,  6:00 p.m.

65% Partial Refund: through Wednesday, May 8th , 2015,  8:00 p.m.

No refunds will be offered and all sales are final after May 8, 2013.


Additional Refund Policies:

  • Any refund exception must take place during office hours between 8:00 a.m.-5:00 p.m. Monday-Friday.
  • No Receipt:  10% fee.  The refund will be in-store credit only. (You may be denied a refund w/o your receipt.)
  • Access Codes:  If you open, pull the tab, or otherwise reveal ANY access code, you will be ineligible for ANY refund.
  • Rendered Used:  Materials purchased new that are marked, damaged, or rendered used in any way may be refunded at the used price.
  • Unwrapped Packets: 20% fee.
  • Other Unwrapped Materials$2.00 fee.
  • In-store Textbook Rental Returns are subject to this refund policy.



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